Responsible Gaming
Gaming Should Be Entertainment
At Whistle Stop Play Cafe, we believe that gambling should only ever be enjoyed as a form of entertainment, not as a way to make money or solve financial problems. If you find yourself gambling to earn income or recover losses, it's time to take action and seek support.
Please gamble responsibly and within your means. Set limits before you play and stick to them.
Age Verification
We are committed to preventing underage gambling. By using our services, you confirm that you are 18 years of age or older, or meet the legal gambling age in your jurisdiction, whichever is higher.
If you are under the legal gambling age, you must not use this website. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Please be aware of these warning signs:
- Chasing losses: Trying to win back money you've lost by gambling more
- Hiding your gambling: Being secretive about how much time or money you spend gambling
- Loss of control: Gambling more than you intended or for longer than planned
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Borrowing to gamble: Taking out loans or using credit cards to fund gambling
- Gambling to escape: Using gambling to cope with stress, anxiety, or other problems
- Failed attempts to quit: Repeatedly trying and failing to reduce or stop gambling
- Mood changes: Becoming irritable or anxious when unable to gamble
- Increased tolerance: Needing to gamble with larger amounts to get the same excitement
- Financial problems: Experiencing debt, unpaid bills, or financial hardship
If you recognize any of these signs in yourself or someone else, please seek help immediately.
Self-Help Tools & Player Protection Features
We provide several tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit in a specified time period (daily, weekly, or monthly)
- Loss Limits: Restrict the amount you can lose during a gaming session
- Reality Checks: Receive periodic reminders during play about how long you've been gambling and how much you've spent
- Session Limits: Set a maximum time for your gaming sessions
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
- Account Closure: Close your account at any time
To use any of these tools, please contact our customer support team. We're here to help you stay in control.
Support Organizations & Resources
If you're struggling with gambling, professional help is available. Here are trusted organizations offering free, confidential support:
United Kingdom
- GamCare: Free counselling and support for problem gambling in Great Britain. www.gamcare.org.uk | Helpline: 0808 8020 133 (free and confidential)
- GamStop: National self-exclusion scheme allowing you to self-exclude from all licensed online gambling operators. www.gamstop.co.uk
- Gamblers Anonymous: Free support meetings and 12-step programme. www.gamblersanonymous.org.uk
International Resources
- Australia: Gambling Help Online - www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council - www.responsiblegambling.org
- United States: National Council on Problem Gambling - www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
- Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) - www.bzga.de
All support services listed above are independent organizations and offer free, confidential help.
If You Have a Problem, Please Seek Help
Problem gambling is a real issue that affects many people and their families. You are not alone. Help is available, and recovery is possible.
If you or someone you know is struggling with gambling, we urge you to:
- Contact one of the support organizations listed above
- Talk to a trusted friend or family member
- Speak with your GP or doctor
- Use the self-help tools available on our platform
- Consider self-excluding from gambling platforms
Taking action today could change your life for the better. Support is just a phone call or click away.
Contact Us About Responsible Gaming
If you have questions about our responsible gaming features or need support in using them, please contact our customer support team. We're here to help.
Whistlestop Play Cafe is committed to providing a safe and enjoyable gaming environment for all our players.